Introduction
At OnCampus EMS, we are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, share, and protect your information when you use our services.
Our Values
Your information belongs to you. We only collect what is necessary to provide and improve our services, and we delete or anonymize data when no longer needed.
We protect your information from others. We do not share your personal data with third parties unless required by law or with your permission.
We help our users meet their privacy obligations by building privacy-friendly features and providing clear documentation.
Why We Process Your Information
We process your information to fulfill contractual obligations, provide and improve our services, prevent risk and fraud, answer support questions, and comply with legal requirements.
We may also process your data for legitimate business interests, such as analytics, marketing, and product improvement, always considering your privacy rights.
Your Rights Over Your Information
You have the right to access, correct, amend, delete, port, restrict, or object to certain uses of your personal information. We will not discriminate against you for exercising these rights.
Some rights may be limited by law or apply only in certain circumstances. To exercise your rights, contact us at support@oncampus.com.
Data We Collect
We collect information you provide directly, such as your name, email address, institution details, payment information, and communication preferences.
We also collect information automatically, including IP address, browser type, usage patterns, and cookies.
If you connect third-party services (e.g., Google, Microsoft), we may collect data from those accounts with your permission.
Third-Party Services and Integrations
We use trusted third-party service providers for hosting, analytics, payments, and messaging. These providers process data under their own privacy policies.
Examples include AWS, Google Cloud, payment processors, and analytics tools.
Children’s Privacy
Our platform is designed for use by educational institutions. Any accounts for children under the age of 18 must be created and managed by the institution or a parent/guardian.
We do not knowingly collect personal information directly from minors without consent.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, technology, or legal requirements.
We will post the updated version on our website and update the "Last Updated" date at the top of the policy.
Where We Send Your Information
We operate globally and may transfer your data outside your country for processing and storage. We take steps to protect your data when transferring across borders.
How Long We Retain Your Information
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our policies.
If you stop using our services or delete your account, we will delete or anonymize your data.
Our Use of Machine Learning
We may use machine learning to improve our services, but always with privacy in mind. Automated decision-making is limited and does not have significant legal effects.
How We Protect Your Information
We use industry-standard security measures to protect your data. Our systems are regularly audited, but no method is 100% secure. We cannot guarantee absolute security.
How You Can Reach Us
For questions, requests, or complaints about your personal information, contact us at support@oncampus.com.